Terms of service
Last updated: November 9, 2026
If language versions differ, the French version prevails.
Business
The salubra.ca website is operated by Salubra, a consulting business based in Quebec. Contact: info@salubra.ca.
Quotes
The scope, price and timelines of each mandate are confirmed in a written quote. A quote is valid for 30 days.
Prices and payment
Prices are in Canadian dollars, applicable taxes extra. Booking is paid online: $50 for the standard option (reply within 48 hours of receiving the completed form) or $110 for the accelerated option (the same business day if booked before noon, Eastern Time). These fees cover call scheduling and information gathering. Mandates are paid in three instalments: 40% on acceptance, 40% on delivery of the preliminary PCP and 20% at the end. Work outside the quote is billed at $100 per hour, with your prior approval.
Timelines
Our timelines are estimates. They start once we have received all your documents. CFIA processing is outside Salubra’s control.
Client responsibilities
You provide accurate and complete information. You remain responsible for implementing your PCP and for your compliance. The decision to issue a licence rests with the CFIA.
Limitation of liability
To the extent permitted by law, Salubra’s liability is limited to the amounts paid for the service concerned.
Governing law
These terms are governed by the laws of Quebec and the applicable laws of Canada.